This Privacy Policy explains what personal information gogojili collects from players in the Philippines, how it is used, and the steps we take to keep it secure. By registering an account or using any part of the platform, you agree to the practices described on this page.
When you register an account on gogojili, we collect personal details including your full name, date of birth, email address, mobile number, and preferred payment method. This information is required to verify your identity, confirm that you meet the minimum age requirement of 21 years, and process deposits and withdrawals in Philippine pesos. We may also ask for a government-issued ID or other supporting documents when completing Know Your Customer (KYC) verification, which is a standard requirement for licensed online entertainment platforms operating in the Philippines. Any information you submit through support requests, feedback forms, or live chat is also retained to help us resolve your enquiry and improve our service. You are responsible for ensuring that all information you provide is accurate and kept up to date.
When you access the gogojili platform — whether through a desktop browser or the mobile app — we automatically collect certain technical data, including your IP address, device type, operating system, browser version, and session activity logs. This data helps us detect unusual login patterns, prevent unauthorised access, and ensure the platform performs reliably across different devices used by players in the Philippines. We also use cookies and similar tracking technologies to remember your preferences, maintain your session, and analyse how different sections of the platform are used. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of some platform features. Aggregate, anonymised usage data may be used to improve the overall player experience without identifying any individual user.
Thepersonal information we collect is used primarily to operate your account, process transactions, verify your identity, and deliver the entertainment services available on the gogojili platform to players across the Philippines. We also use your contact details to send you important account notifications, security alerts, and — where you have opted in — promotional communications about offers available on the Promotion page. Transaction data is retained to comply with applicable Philippine financial regulations and to resolve any disputes that may arise regarding deposits, withdrawals, or bonus claims. We do not sell, rent, or trade your personal information to third-party marketers without your explicit consent. If you wish to opt out of promotional communications at any time, you can update your preferences from your account dashboard or contact the support team at [email protected].
gogojili works with a limited number of trusted third-party service providers to operate the platform, including payment processors that handle PHP transactions, identity verification partners, and cloud infrastructure providers. These partners are granted access only to the personal data they need to perform their specific function and are contractually required to handle your information in accordance with applicable data protection standards. We do not permit our service providers to use your personal data for their own marketing purposes or to share it with other parties without our authorisation. All payment data transmitted between your device and our payment partners is encrypted using industry-standard protocols to protect it from interception. If you have questions about which payment methods are supported, the FAQ page provides a current list of options available to Philippine players.
We may be required to disclose your personal information to government authorities, regulatory bodies, or law enforcement agencies in the Philippines if we receive a lawful request or are under a legal obligation to do so. Such disclosures will be limited to the information specifically required and will be made in accordance with applicable Philippine law. We will notify you of any such disclosure where we are legally permitted to do so. gogojili may also share aggregated, non-identifiable data with regulators or industry bodies for compliance reporting purposes. No individually identifiable information will be shared in these reports.
In the event that gogojili undergoes a merger, acquisition, or sale of assets, your personal data may be transferred to the successor entity as part of that transaction. You will be notified of any such change through the platform or by email, and the successor entity will be required to honour the commitments made in this Privacy Policy. If the new entity intends to use your data in a materially different way, you will be given the opportunity to object before any such change takes effect. Your continued use of the platform after any such transfer constitutes your acceptance of the updated data handling arrangements. If you do not agree, you may request account closure by contacting [email protected].
gogojili implements a range of technical and organisational security measures to protect your personal data from unauthorised access, loss, or misuse. These include encrypted data transmission, secure server infrastructure, access controls that limit which staff members can view sensitive account information, and regular security reviews. We strongly recommend that you use a strong, unique password for your gogojili account and enable any additional security features available in your account settings. You should never share your login credentials with anyone, and you should contact the support team immediately if you suspect that your account has been accessed without your authorisation. While we take all reasonable steps to protect your data, no online platform can guarantee absolute security, and you use the service at your own risk in this regard.
Under applicable Philippine data privacy law, you have the right to access the personal information we hold about you, request corrections to any inaccurate data, and ask for your data to be deleted where it is no longer necessary for the purposes for which it was collected. You also have the right to object to certain types of data processing and to withdraw your consent to marketing communications at any time without affecting the lawfulness of processing carried out before your withdrawal. To exercise any of these rights, please contact the support team at [email protected] with your account details and a clear description of your request. We will respond to all data rights requests within a reasonable timeframe in accordance with Philippine law. If you believe your data rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine financial and gaming regulations. When your data is no longer needed, it is securely deleted or anonymised. Cookies used on the platform fall into three categories: strictly necessary cookies that keep the platform functioning, performance cookies that help us understand how the platform is used, and optional preference cookies that remember your settings. Strictly necessary cookies cannot be disabled as they are essential to the service. You can manage optional cookies through your browser settings at any time. For a full list of cookies used on the platform, please contact [email protected].
If you have concerns about how your data is handled, visit our FAQ page for quick answers, or log in to manage your account preferences. New to the platform? Register here to get started.